Is Kodak TV a good brand in India? Should I buy one?
This site does not score brands. It publishes one fully documented warranty case and an audit of 53 public complaint cases across SPPL-licensed TV brands - 29 Kodak, 16 Thomson, 5 Blaupunkt, 3 Westinghouse. Read the case timeline and the public complaint record, then decide what your money is worth.
Who actually makes Kodak TVs in India?
Not Eastman Kodak. In India, the Kodak name on a TV is licensed to Super Plastronics Pvt. Ltd. (SPPL), a Noida-headquartered manufacturer (CIN U25201DL1997PTC089294) that builds, sells and services these TVs. Per its MCA annual return, SPPL has no parent company and one subsidiary (Mountain View Technologies). SPPL also sells TVs in India under the Thomson, Blaupunkt and Westinghouse licenses. See the company network.
What is this Kodak TV case about?
A Kodak CA PRO 50-inch 4K Smart Google TV bought on Flipkart in May 2025 for ₹22,999 died in warranty on 21 April 2026, stuck on the boot logo. A motherboard swap fixed it for two hours. After a legal notice, Kodak signed a written settlement on 3 August 2026 promising a new upgraded QLED replacement within 7 working days plus a 1-year extended warranty. The only shipment ever created was cancelled on 2 September without explanation. As of 12 September 2026, no replacement has arrived.
How long did Kodak take on the warranty complaint?
The complaint was registered on 12 May 2026. The first repair happened on 20 June 2026 - about five weeks later - and the TV failed again within two hours of that repair, on video. Dates and quotes are on the timeline.
What did Kodak promise in the 3 August 2026 settlement?
In writing: a brand-new upgraded 50-inch QLED replacement, dispatched within 7 working days, plus a 1-year extended warranty. The buyer accepted the same day. A tracking number appeared on 29 August; the shipment was cancelled on 2 September 2026 with no explanation.
Are other TV brands involved in similar complaints?
The 12 September 2026 public-records audit cataloged 53 complaint cases against SPPL-licensee TV brands: 29 Kodak, 16 Thomson, 5 Blaupunkt and 3 Westinghouse, sourced from Consumer Complaints Court, Voxya, ConsumerComplaints.in, PissedConsumer, Consumer Court Advisor, and LinkedIn posts and comment threads. Every excerpt is verbatim and links to its original public source.
Where do the complaints on this site come from, and how are they counted?
All from public consumer forums and posts, listed on the complaint record. Cross-posts are counted once, generic criticism without a personal case is not counted, and posters are named only as first name + last initial or their own username.
Can I register my own Kodak TV complaint here?
Yes. The form at Register your complaint takes a 5-step guided story plus consent choices. Submissions are screened and verified before anything counts publicly; verified, documented complaints may be reviewed for coordinated legal action before the consumer commissions, subject to an advocate's assessment. Nothing is published without your public-display consent. See Register your complaint.
Is this site affiliated with Kodak, Eastman Kodak, or SPPL?
No. It is run by one individual buyer documenting his own case. It is not affiliated with or endorsed by Kodak, Eastman Kodak Company, or Super Plastronics Pvt. Ltd. Brand names appear only to identify the products and companies in this case.